Treatment Process

Your Seamless Healthcare Journey: Managed by Swisskraft Travel Care

At Swisskraft Travel Care, we organize and manage comprehensive healthcare solutions for international patients. We partner with top medical institutions, such as IMECLINIC, to provide high-quality care. Our agency’s role is to handle every complex detail of your medical journey, ensuring the process is comfortable, clear, and safe for you.

01 Initial Contact & Planning

Our partner’s expert doctors will thoroughly evaluate your medical history and clinical needs. (We ensure the doctors belong to the partner, not the agency).

02 Medical Assessment

Your journey begins comfortably with our agency’s VIP airport reception and special transfer service.

03 Arrival in Turkey

Your journey begins comfortably with our VIP airport reception and special transfer service.

Procedure Coordination

A Strong Team Supporting You at Every Step

At IME Clinic, we don’t just plan your treatment – we support you with specially formed teams to make your entire healthcare process in Turkey comfortable, safe, and stress-free. From the moment you step into Istanbul, experts in their fields take care of you personally.

Your Personal Travel Coordinator

Your personal coordinator communicates with you, manages scheduling, transfer, and hotel details.

Our Partner's Specialist Nursing Team

Their nurse is assigned to each patient. They provide care, dress wounds, and monitor medication.

Our Agency's Professional Translators

We provide professional translators for clear communication between you and the partner’s medical team during examinations and surgery.

VIP Transfer (Agency Logistics)

Our professional team handles all transportation and accommodation details throughout your stay.

Our Partner's Doctor Assistants

Each doctor’s own assistant works to implement the treatment plan, handling pre-operative preparations, post-op follow-ups, and prescription processes.

Aftercare & Follow-up

Coordinated Aftercare & Seamless Follow-up

Swisskraft Travel Care ensures your health journey continues smoothly even after you depart Istanbul. We coordinate with our partner’s dedicated aftercare team to provide comprehensive follow-up and support, ensuring you feel safe, informed, and guided every step of the way.

Personalized Recovery Monitoring

Daily check-ins and recovery monitoring coordinated by our agency’s dedicated aftercare team.

Digital Follow-up with Partner Doctors

Regular follow-up video calls with your partner doctor to track your healing progress.

Complete Treatment Documentation

Complete access to your treatment records, reports, and care instructions, translated and managed by us.

24/7 Aftercare Support Access

Round-the-clock WhatsApp support in your native language from your agency coordinator.

Agency-Coordinated Aftercare Plan

Every client receives a personalized recovery plan tailored to their needs. Our dedicated team of coordinators manages this plan, providing daily check-ins, monitoring your healing progress, and escalating any concerns immediately to our partner’s medical team when necessary. We facilitate this support with real-time assistance and ensure your comfort remains the highest priority.

Digital Follow-Up with Your Partner's Doctor

After you return home, your partner’s medical team remains accessible via secure video consultations. These follow-up calls allow you to ask medical questions, discuss your healing progress, and receive expert feedback directly from the doctor who performed your treatment. We, as your agency, will help coordinate the scheduling of these calls.

Secure Access to Medical Records

We provide you with secure, lifetime access to the complete documentation of your procedure. This includes all before-and-after images, surgical notes, detailed reports, and manufacturer certificates for materials used (e.g., implants or crowns). We ensure all critical instructions and documents are translated into your native language and securely filed within your dedicated patient portal.

24/7 Support: Always Just a Message Away

Whether it’s one week or one year after your medical journey, our agency’s patient support team is always ready to assist you. We provide essential emotional reassurance and recovery guidance, address logistical concerns, and help you connect with local medical resources in your country (where available). You are never alone in this journey.